How to Order
By Phone
Call toll-free at 1-800-293-8710. Please have your credit card ready.
By Fax
Click here to access our online order form than can be printed and filled out by hand. When completed, fax the order form with credit card payment information to 337-365-4137.
By Web
You are here. You can place an order on our website 24/7.
By Mail
Click here to access our online order form that can be printed and filled out by hand. When completed, mail the order form with payment to Cane River Pecan Company, 1415 Easy Street, New Iberia, La. 70560. If paying by personal check shipping may take up to two weeks from the time the order is received.
Shipping & Handling Rates
Shipping and Handling charges are based on the cost of merchandise being shipped per location. Shipping and handling charges cover the expenses we incur in processing your order, packing the purchased item(s), transportation and related overhead.
Payment Options
For your convenience, we accept MasterCard, Visa, American Express and Discover credit cards. Under approved circumstances we will also accept company checks. Please call our Customer Service Hotline at 1-888-365-4136 to inquire about payment with company checks.
Gift Lists
Before sending your gift list to us, please be sure it is accurate and up to date. Please delete unwanted names, add new names and addresses, and update any addresses that may have changed since your last gift shipment. We cannot be responsible for gifts that are undeliverable due to inaccurate name and/or address information provided to us.
Gift List Spreadsheet
Click here to download our convenient Excel spreadsheet that can be used to help organize large, multi-ship-to lists. Use this spreadsheet to enter recipient's names, address, products you wish to send and personal gift messages.
Product Substitutions
In the rare instance when demand outstrips supply of a particular item, we will replace it with one of equal or greater value at no charge.
Volume Discounts
Volume price discounts are available for orders of 500 gifts or more. Please call our Customer Service Hotline at 1-888-365-4136 to obtain a quote.
Price Changes
Due to the volatility of the pecan market, prices can change without notice.
